Frequently Asked Questions
Everything you need to know about our barrier-boosting skincare.
Are BYOMA products suitable for sensitive skin?
Yes, all BYOMA products are dermatologist-tested, soap-free, and non-comedogenic. They are specifically formulated with a unique Tri-Ceramide Complex to strengthen the skin barrier without causing irritation.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
Is BYOMA vegan and cruelty-free?
Absolutely. We are proud to be 100% vegan and cruelty-free. We do not test our finished products or ingredients on animals, nor do we sell in countries where animal testing is required by law.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return or exchange.
How do I recycle my BYOMA packaging?
Our bottles are made from fully recyclable plastic. Once you have finished your product, simply rinse the bottle and place it in your household recycling bin. Please check local guidelines for pump disposal.
Can I use multiple BYOMA serums together?
Yes, our serums are designed to be layered. We recommend applying them from thinnest to thickest consistency, focusing on your specific skin concerns like hydration, brightening, or clearing.